Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I gladly accept returns
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Privacy policy
We want all of customers to be extremely happy with their purchase! If there is a problem with your order please contact us as soon as possible and we will be glad to help!
We Do Accept Returns On Most Items
You must contact us within 3 days if you would like to return an item.
Item must be returned within 7 days.
If Free Shipping is applied shipping cost will be deducted from refund total.
We will refund you as soon as we receive the item in its original condition.
Return is for item price only. Shipping will not be refunded.
Items that are returned must be packed safely in original packaging.
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Ribbon that has been cut to size cannot be returned.
MamaBear’sTreasureBox